Auto service is always an important and vital aspect of car ownership, as any person from the greater West Hartford, Canton or Bristol, CT area knows. During the COVID-19 pandemic and our shelter in place and stay at home orders in Connecticut, Mitchell Volkswagen and its auto repair center is considered an essential service and you can still have your vehicle maintenance needs met. We have a new contactless process for drivers to follow, and are taking all the safety measures we can to ensure yours, and our employees well being.

The first thing you should do is schedule a service appointment online using our service schedule tool or by calling our service center during regular hours. You can choose many routine repairs and maintenance options such as oil changes, filter changes, tire rotations, alignments, and more. If it's a more complex repair it might take more time given the circumstances but we'll be in communication with you to let you know. You'll get a confirmation and have more options when the service date comes closer.

We're offering vehicle pickup and drop off for serviced vehicles as we can come get the vehicle from your home and then bring it back to you when we've completed service for a valet experience with your VW vehicle in Farmington, Bloomfield, and Avon, CT. This way we can mitigate contact between you and our service staff, while you can still adhere to stay at home orders. If you're close by you can also drop the vehicle off at our service center where our team will leave you instructions for contactless service as well. You'll be notified and we'll take payment over the phone so everything is safe and secure for all parties.

We also want to make sure you're aware of our current service specials here at the dealership, as we still provide ways to save and reasons to get your vehicle maintained and fixed. It can be anything from oil changes to battery checks, as they change monthly and reflect the seasonal driving needs of those in the West Hartford area and beyond.

You can be assured that our service team is maintaining social distancing protocols and our entire dealership is adhering to CDC guidelines. We are frequently cleaning and sanitizing our work areas and the entire showroom and service center daily, while we're washing our hands and making sure everyone is healthy and okay to work.

If you're in need of auto service and would like to arrange maintenance for your Volkswagen or any other vehicle you own, you can contact us today and we'd be happy to help you.

Categories: Service