Average Score (144 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

144 Ratings

4.8 Average

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  • Lela B.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • James R.09-26-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

  • Irene G.09-26-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Justin B.09-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Told the dealer what I wanted and they made it happen

  • Ann M.09-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The service department staff are pleasant and helpful, especially Zak.

  • Linda R.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Zach and the service team were very helpful getting the appointment and service I needed.

  • Tina R.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent customer service and car service

  • Don N.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I am extremely pleased with the diagnosis and warranty repair for the oil consumption problem on my Tiguan. As always the Service advisors were very friendly, professional, and communicative on the status of the work.

  • Nikki F.09-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Adam M.09-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018