Average Score (140 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

140 Ratings

4.8 Average

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  • Suzanne V.11-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Kirill F.11-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great fast service.

  • Ashley F.11-15-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    The entire team at VW was very helpful, informative and not pushy. They understood my needs and budget and got me a car I love. I would recommend them to anyone looking to purchase a new car!

  • Sally V.11-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Everyone very friendly and helpful

  • Geoffrey P.11-13-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Cheryl P.11-13-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Leonard K.11-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Charles B.11-08-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Mitchell VW is hands down the best dealership experience I’ve ever had. They are genuinely attentive and truly care about the customer experience. I recently had a significant issue with my vehicle, and they went above and beyond to resolve it. The team worked seamlessly with VW to get me into another vehicle without any financial impact — and they did it like it was no big deal. The service department is simply spectacular. Scott knows his business, and it shows through every member of his team. I’ve never been one to praise dealerships because they rarely make you feel valued, but Mitchell VW is refreshingly different. This family-run business treats their customers with the same values they hold dear, day in and day out. A huge thank you to Jeremy, Josh, Scott, Zach, Jessica, Jeff, and Dave for being supportive and helpful when things went south with my car. They always had my back, and it truly meant a lot. If you’re looking for a dealership that actually cares, this is the place to go!

  • Cynthia D.11-07-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Lesley D.11-04-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    The whole team at Mitchell Volkswagen was so welcoming and helpful! They worked around my schedule to help me buy a new VW, and they even helped me arrange a ride when I needed it.