TYPE:SalesMODEL:TiguanYEAR:2025
Average Score (145 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
Everyone who I cam in contact with at Mitchell VW was helpful, knowledgeable and friendly. Jeremy, Josh Renee and Kyle.
TYPE:ServiceMODEL:JettaYEAR:2024
Fast, efficient service. The guys were also knowledgeable about some accessories I was shopping for and took the time to show me some options while I was waiting. The only improvement I could suggest is to do the car wash automatically without asking first. It felt like an add on whereas most dealerships in the past have just cleaned without prompting.
TYPE:ServiceMODEL:TiguanYEAR:2023
Great polite staff and a clean service drive in and waiting area
TYPE:SalesMODEL:TiguanYEAR:2025
The product I bought is very nice! The entire experience is top shelf. Everyone was a step above anywhere else I visited at different dealers. Kyle Adams, Jeremy Pratt, and Joshua Fields were fantastic. Mitchell met all of our expectations. My wife Kathy and I were met with kindness, knowledge, good conversation, and it was a good business experience. Thanks, from Ray and Kathy Alderman
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2021
Faster than expected
TYPE:ServiceMODEL:TiguanYEAR:2018
The staff at Mitchell VW is always friendly and knowledgeable.
TYPE:ServiceMODEL:AtlasYEAR:2021
They went the extra mile and got me a car to use. I just wish they had of kept me better informed along the way as I had a trip planned and was very anxious about the car and the rental and all. I ended up having to purchase an airline ticket to get to my destination. It was stressful but ultimately they really took care of me and did right :)
TYPE:ServiceMODEL:Golf RYEAR:2024
Fast friendly service with an explanation