Average Score (145 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

145 Ratings

4.8 Average

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  • Grace C.06-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    They were very helpful. Answered all my questions.

  • Joe S.06-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Prompt courteous service, knowledgeable service advisor, clean facility

  • Brian S.06-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Allowing me to learn the different car trims and models without “a sale” right away allowed me to digest the options and ultimately spend more. I saw the value, and agreed to pay more than my budget while feeling good about it.

  • John P.06-11-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Excellent communication no games honest

  • Harry D.06-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Prompt service of an emergency nature . Courteous service personnel ...and knowledgeable.nine

  • John I.06-07-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Mitchell folks worked on my behalf to fix a "travel assist not available" recurring issue with my GTI.

  • Ronald G.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Very Professional... from setting up appointment, to greetings, and really like the video!

  • Heather P.06-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great service! Always greeted with a smile and nice friendly conversation. Very helpful as well.

  • Carla S.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Kristen A.06-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Responsiveness, communication