TYPE:ServiceMODEL:JettaYEAR:2021
Excellent service, congenial staff, positive energy, transparency, accommodating and pleasant atmosphere.
Average Score (140 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Easy process & personable staff. The entire process was seamless & fast.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:Golf GTIYEAR:2024
very friendly, professional and knowledgeable staff. I always feel welcome and well taken care of. thank you.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:SalesMODEL:TiguanYEAR:2025
Everyone who I cam in contact with at Mitchell VW was helpful, knowledgeable and friendly. Jeremy, Josh Renee and Kyle.
TYPE:ServiceMODEL:JettaYEAR:2024
Fast, efficient service. The guys were also knowledgeable about some accessories I was shopping for and took the time to show me some options while I was waiting. The only improvement I could suggest is to do the car wash automatically without asking first. It felt like an add on whereas most dealerships in the past have just cleaned without prompting.
TYPE:ServiceMODEL:TiguanYEAR:2023
Great polite staff and a clean service drive in and waiting area
TYPE:SalesMODEL:TiguanYEAR:2025
The product I bought is very nice! The entire experience is top shelf. Everyone was a step above anywhere else I visited at different dealers. Kyle Adams, Jeremy Pratt, and Joshua Fields were fantastic. Mitchell met all of our expectations. My wife Kathy and I were met with kindness, knowledge, good conversation, and it was a good business experience. Thanks, from Ray and Kathy Alderman
TYPE:ServiceMODEL:TiguanYEAR:2024