Average Score (140 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

140 Ratings

4.8 Average

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  • Noreen H.04-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    It was such an easy and pleasant expérience! Joe Maxwell and everyone at Mitchell VW is fabulous!

  • Barbara H.04-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Bridget C.04-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Ellie was super sweet and helpful. Everyone there was understanding and easy to work with. There were no uncomfortable moments. Best big purchases experience I’ve had yet.

  • Michael F.04-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Yes

  • Simon K.04-16-2025

    TYPE:ServiceMODEL:Golf RYEAR:2022

    Mitchell VW are always efficient, knowledgeable, friendly and on time.

  • Suzanne V.04-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Darrell D.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent customer service and knowledgeable service technicians

  • Anne T.04-03-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Easiest car purchase, the sales people were very transparent and thorough in their review of the Atlas. Very easy to buy a car here.

  • Douglas T.03-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Zach was great, he kept me informed and answered all my questions. Very happy with the service.

  • Delia M.03-21-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Everyone at Mitchell VW was extremely helpful, not pushy and answered all of my questions.