Average Score (140 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

140 Ratings

4.8 Average

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  • Thomas P.03-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Five star

  • Ashley A.03-12-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Josh and Ellie were made my new car purchase very easy and comfortable. I will recommend them to anyone I know looking for a new VW!

  • Nicole A.03-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Mike T.03-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    People were great at the dealer. Had an appointment for my grandfather and they made sure I was done in time

  • Gregory S.03-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent customer service

  • Nilda C.03-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Anna K.03-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Zach explained everything well for my first service. He explained that I’ll need new rear breaks done soon and told me that they’ll be covered under warranty, which I didn’t know about! He also offered a complimentary wash before I left.

  • Joanna K.03-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Courteous staff, Matthew was extremely helpful and very kind.

  • Suzanne V.03-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Alexandra C.03-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020