Average Score (140 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

140 Ratings

4.8 Average

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  • James B.03-02-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Leslie C.03-01-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    The people who greet me and ensure I’m in the best place possible, well they’re just wonderful. Especially Zach who goes out of his way to connect and explain. Bravo! You’re knocking it out of the park!

  • John I.02-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    See below

  • Eric C.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Gabor H.02-25-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Lorie Z.02-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Wendy M.02-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Service is always great, everyone knowledgeable

  • Thomas H.02-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Recalls took way too long. Jeff is outstanding.

  • Albert A.02-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Mark P.02-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Everyone was just extremely helpful, friendly, and pragmatic. No games, which was a breath of fresh air.